When purchasing a Generac generator, it’s essential to understand what your warranty covers and how to make a claim if needed. The warranty offers peace of mind, knowing that repairs and replacements are taken care of if the generator experiences issues. Here’s what you need to know about your Generac warranty and how to navigate the claim process.

Understanding Generac Generator Warranty - What’s Covered and How to Make a Claim

What’s Covered Under the Generac Warranty?

Generac warranties typically cover defects in materials and workmanship for a specified period. This includes repairs or replacements for parts that fail due to manufacturing defects. The coverage period varies by model, but most home standby generators come with a 3- to 5-year warranty. Critical components such as the engine, alternator, and control board are usually included.

Some warranties also provide limited coverage for labor, meaning that the cost of labor for repairs may be covered alongside parts. However, items subject to normal wear and tear—such as batteries, filters, and fuel systems—are often not included in standard warranty coverage.

How to Keep Your Warranty Valid

To ensure your Generac warranty remains valid, it’s important to follow the manufacturer’s guidelines for maintenance and service. Regular maintenance by a certified technician is essential to keep the generator running smoothly and prevent small issues from becoming larger, more expensive problems. Skipping scheduled maintenance could void your warranty, so keeping up with routine checks is crucial.

Additionally, using only Generac-approved parts for repairs or replacements is key to protecting your warranty. Unauthorized modifications or the use of non-approved parts may result in coverage being denied, leaving you responsible for repair costs.

How to Make a Warranty Claim

If your generator experiences a problem that’s covered under the warranty, making a claim is straightforward. First, contact your Generac dealer or service provider to report the issue. A technician will then inspect the generator, diagnose the problem, and confirm whether it’s covered under your warranty. In most cases, the technician will handle the claim process for you, ordering any necessary parts and scheduling repairs.

Be sure to keep all your warranty paperwork and service records organized, as these may be required during the claim process.

At Powerhound Electrical Solutions, we are here to assist with all your Generac warranty needs—from routine maintenance to claims assistance. As a locally owned and operated business serving Jacksonville, NC, and Eastern North Carolina, we take pride in our 5-star reviews for providing reliable service.

For more information on home warranty guidelines, visit this guide on home warranties and NC warranty laws.

Call us today at (910) 296-3536 or visit our Facebook page for all your warranty support.

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